TERMS AND CONDITIONS

Welcome to the Proverbs 31 Woman Collection. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

1. Agreement to Terms

By visiting our website or making a purchase, you agree to be bound by these Terms and Conditions and any applicable laws and regulations. If you do not agree with these terms, please do not use our website.

2. Product Descriptions

We strive to provide accurate product descriptions and images. However, please note that colors may vary slightly due to differences in screen displays. We cannot guarantee that your device will accurately display colors.

3. Pricing and Promotions

All prices listed on our website are subject to change without notice. We reserve the right to modify prices, products, and promotions at any time. Sales and discounts may be limited-time offers and may have restrictions.

4. Modifications to Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site signifies your acceptance of the updated terms.

5. Contact Information

Please get in touch with us if you have any questions regarding these Terms and Conditions.

REFUND & REPLACEMENT POLICY

At Proverbs 31 Woman Collection, all merchandise is created with care and intention. Due to the nature of our products, we do not offer refunds or returns unless an item arrives damaged or defective.

If your order arrives damaged, you must contact us within 48 hours of receiving your merchandise to report the issue. To be eligible for a replacement or refund, photo proof of the damage is required and must be submitted with your request.

Once your claim is reviewed and approved, we will gladly:

Send a replacement item at no additional cost, or
Issue a refund, at our discretion

Please note:

Claims submitted after 48 hours of delivery will not be eligible for a refund or replacement
We are not responsible for damage caused by normal wear and tear or misuse
We cannot offer refunds for buyer’s remorse, incorrect selections, or changes of mind

We appreciate your understanding and thank you for supporting Proverbs 31 Woman Collection.

SHIPPING POLICY

At Proverbs 31 Woman Collection, each item is thoughtfully created and prepared with care.

We do not offer free shipping as a standard practice. Free shipping may be offered occasionally during special promotions, which will be clearly communicated at the time of purchase.

All orders are processed and shipped within the timeframe provided at checkout. Shipping costs are calculated at checkout and are based on your location and selected shipping method.

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Please note that delivery times may vary depending on carrier delays or high-volume seasons.

Order Processing Time:

All items are made-to-order and typically take 2-3 business days to be produced before shipping.

Shipping Times:

Standard shipping typically takes 5-7 business days once your order is processed. Delivery times may vary based on location.

Tracking Information:

Once your order is shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.

International Shipping:

We currently do not offer international shipping.

PAYMENT POLICY

At Proverbs 31 Woman Collection, we want to make your shopping experience smooth and secure. Please review our payment policy below:

Accepted Payment Methods:

We accept the following payment options:Major and Credit and Credit Debit Cards (Visa, Master, American Express, Discover).

Payment Security:

Your security is our priority. We use industry-standard encryption and secure payment gateways to ensure that your payment information is protected at all times. We do not store any sensitive payment information on our servers.

Payment Processing:

Payment is charged at the time of purchase. Once your payment is processed, you will receive an order confirmation email.

Please note that production will begin after payment is confirmed. If you have any questions or concerns regarding payments, please feel free to contact us.

CANCELLATION POLICY

At Proverbs 31 Woman Collection, we begin processing orders as soon as they are placed. Once an order has been sent to production, it has reached the printing stage, and cancellations are no longer possible. Cancellations can only be requested before the order enters production. To request a cancellation, log in to your account, select the order, and click on "Cancel Order." If this option is unavailable, it indicates that the order has already entered the production process and cannot be canceled.

At Proverbs 31 Woman Collection, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and secure your data. We collect information like your name, email address, payment details, and order history when you visit our site or make a purchase. We also collect your email if you sign up for updates, motivation, and offers.

How We Use Your Information

We use your data to:

Process orders and payments.
Communicate updates about your orders and customer support.
Send promotional emails (if you opt-in).
Improve our website and services.

DATA SECURITY

Your data is secured with industry-standard encryption. We take measures to protect your information from unauthorized access.

SHARING YOUR INFORMATION

We share your information only with trusted third parties like payment processors, shipping providers, and service providers necessary to operate our business. We do not sell your information.

FREQUENTLY ASKED QUESTIONS (FAQ)

1. What products does Proverbs 31 Woman Collection offer?

We offer a variety of inspirational and motivational products, including t-shirts, sweatshirts, hooded sweatshirts, journals, tumblers and more, all designed to empower and uplift.

2. How does the print-on-demand process work?

All our products are made-to-order, meaning each item is unique and produced only once it is ordered. This allows us to offer a wide range of designs and ensures that each product is fresh and exclusive.

3. Can I return or exchange an item if I ordered the wrong size or color?

Since our products are made-to-order, we cannot accept returns or exchanges if the wrong size or color is ordered, or if you simply change your mind. Please carefully review your product selection before placing your order.

4. What if I receive a damaged or defective item?

If your product arrives damaged or there is a manufacturing error, we are here to help! Contact us within 48-hours of delivery with a description and photo of the issue, and we will gladly offer a free reprint or a refund.

5. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your order’s progress until it arrives.

6. How long does it take to receive my order?

Orders typically take 2-3 business days to be produced and an additional 5-7 business days for shipping and delivery. Shipping times may vary based on your location.

7. Do you offer free shipping?

We do not offer free shipping as a standard practice. Free shipping may be offered occasionally during special promotions, which will be clearly communicated at the time of purchase. We cover shipping cost for any returns due to damaged items. For other returns, the customer is responsible for return shipping.

8. Can I cancel my order after it is placed?

Cancellations are only possible before the order enters production. To request a cancellation or modification, log in to your account, select your order, and click "Cancel Order" immediately. If these options are unavailable, the order has already entered production and cannot be changed.

9. What payment methods do you accept?

We accept major credit and credit debit cards (Visa, MasterCard, American Express, Discover). Payment is processed securely at the time of purchase.

10. How do I contact customer support?

You can reach us at: OfficePVB@proverbs31womancollection.com. We are here to assist with any questions, order issues, or inquiries.

Thank you for choosing the Proverbs 31 Woman Collection!